info@fadyexpress.com | Fady Express Cargo Services FZE Hamriyah Free Zone, Sharjah- UAE P.O.BOX 49141
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Privacy policy

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Privacy policy

Privacy Statement

Fady Express website and its mobile application is providing the shipping information to its customers/users. This application is solely designed to provide unique digital experience to its customer/user for their smooth interactions and transparent business dealings and information update time to time.

What information you need to give in to use this app?

We gather information from user who register with us for the shipping services. It includes, but may not be limited to, shipping details, tracking number, company name, city, address, person name, email address, mobile no, first name, last name. We also collect additional information about user and his/her shipping information as required.

User also make the payment on the website/mobile app when user confirm his pickup. The payment information is collected by third party payment gateway system using the secure layer. Payment confirmation details will be sent to the user on successful payment. FadyExpress didn't save any credit card/debit card information on its server.

Payment refund & cancellation?

Fady Express cancel the order and refund the payment in case that the pickup was not scheduled. If pickup scheduled then no payment will be refund.

How the site uses the information it collects/tracks?

Fady Express collects information from website/mobile apps primarily to ensure that we are able to fulfill requirements and to deliver personalized experience.

With whom the site shares the information it collects/tracks?

The information collected from website/mobile app is shared with their approval to individuals and organizations. Fady Express does not sell, rent, or loan any identifiable information at the individual level regarding its customers/shipping details to any third party. Any information you give us is held with the utmost care and security and revealed unless you want it to. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Notice

We may change this Privacy Policy from time to time based on your comments or as a result of a change of policy in our company. If you have any questions regarding our Privacy Statement, please write in to info@fadyexpress.com