Fady Express website and its mobile application is providing the shipping information to its customers/users. This application is solely designed to provide unique digital experience to its customer/user for their smooth interactions and transparent business dealings and information update time to time.
We gather information from user who register with us for the shipping services. It includes, but may not be limited to, shipping details, tracking number, company name, city, address, person name, email address, mobile no, first name, last name. We also collect additional information about user and his/her shipping information as required.
User also make the payment on the website/mobile app when user confirm his pickup. The payment information is collected by third party payment gateway system using the secure layer. Payment confirmation details will be sent to the user on successful payment. FadyExpress didn't save any credit card/debit card information on its server.
Fady Express cancel the order and refund the payment in case that the pickup was not scheduled. If pickup scheduled then no payment will be refund.
Fady Express collects information from website/mobile apps primarily to ensure that we are able to fulfill requirements and to deliver personalized experience.
The information collected from website/mobile app is shared with their approval to individuals and organizations. Fady Express does not sell, rent, or loan any identifiable information at the individual level regarding its customers/shipping details to any third party. Any information you give us is held with the utmost care and security and revealed unless you want it to. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.